We have a simple returns policy that allows you to return an item for an exchange or a refund.

If your purchase doesn't fit, doesn't suit you or simply is not what you expected you can return it for a full refund (excluding original freight) or exchange for an alternative size/style if preferred.

Items must be on their way back to the supplier within two days and must be in the same condition you received them in and have the original tags still intact.

If an item is listed on a 'no returns' basis it will be clearly stated in the product description. We are also unable to allow returns on underwear or pierced jewellery purchases for reasons of hygiene.

Our full returns policy

Delivery times within New Zealand typically take 2 – 3 working days.

Delivery Charges for Multiple Items
Orders including more than one item may have separate courier charges if they come from different suppliers. In the case where more than one item is ordered from the same supplier, we will combine freight costs where possible. Adjustments to freight charges will be made after your order is placed and will show on your individual packing slips. Freight costs are set by the supplier.

Australia Delivery We can send items to Australia and prices are on a per order basis unless indicated above. As a guide one kilo costs NZ$15.

More delivery info